FREQUENTLY ASKED QUESTIONS

Court reservations and open plays may be canceled before 24 hours to get a credit for future play. There is no credit for clinics cancelled even with more than 24 hours notice and we will try to work with the instructor to get you into a make up class.

No. All reservations are required to be paid in full at time of booking. No reservations will be made without payment. Members booking courts are responsible for their guests’ fees.

No. We will issue a credit to your account. 

We have five different levels of open play. Please read below to find the level that best fits you. 

Beginner

You have limited experience playing pickleball, you can keep a short rally on the pickleball court, and you have a basic understanding of the rules of pickleball (particularly, if you can keep the score properly).

Advanced Beginner

You understand the basic strategy and rules of pickleball, including that you can keep the score properly. You can generally hit forehand drives, serves, and returns with medium pace, as well as dinks, but generally lack consistency and control (for instance, serves and returns are not consistent and lack depth.)

Intermediate

You understand the basic strategy and rules of pickleball. You are starting to vary your shots between the hard and soft game, and you are moving quickly to the Non-Volley Zone line when you have the opportunity. You can hit drives, serves, and returns with pace (including developing backhand shots), as well as dinks and drop shots, and are developing some consistency and control (including consistently hitting serves and returns in play.)

Advanced Intermediate

You understand the strategy and rules of pickleball (including stacking), you have a limited number of unforced errors, and you change your game play to attack your opponents’ weaknesses on the pickleball court. You can generally hit both forehand and backhand drives, serves, returns, dinks, drop shots, and volleys with pace, spin, depth, direction, consistency, and control. 

Advanced

You have mastered the strategy and rules of pickleball (including stacking), you rarely make unforced errors, and you attack your opponents’ weaknesses on the pickleball court. You have mastered both forehand and backhand drives, serves, and returns with pace, as well as dinks, drop shots, and volleys of different speeds, and have consistency, and control.

No. You can only book open play for yourself. You cannot register for a friend. The friend needs to book online themselves or call us.

Cancellations before 24 hours get a credit. No credit due for cancellations made less than 24 hours.

Equipment has to be unused, in its original packaging and returned within 7 days for a refund. 

Minors are anyone under 16 years old. Any player over 16 must become a member or pay guest fees. Minors do not need to pay membership fees or guest fees. Minors under 16 must be accompanied by an adult.